Refund and Returns Policy

Effective Date: 02 September 2025
Website: https://topsellmart.com
Email: info@topsellmart.com


1. Terms & Conditions

Welcome to TOPSELL MART. By accessing or using our website and services, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

a. Use of Website

You agree to use the website for lawful purposes only. Any unauthorized use of the website, including but not limited to hacking, scraping, or disrupting functionality, is strictly prohibited.

b. Product Information

We strive to provide accurate product descriptions, prices, and images. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors or inaccuracies without prior notice.

c. Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies, or suspected fraud.

d. Pricing & Payment

All prices are listed in your local currency unless otherwise stated. Payment is required at the time of purchase via our secure checkout system.

e. Shipping & Delivery

Estimated delivery times are provided during checkout. Delays may occur due to logistics, customs, or other external factors. We are not liable for such delays.

f. Intellectual Property

All content on this website, including images, logos, designs, and text, is the property of TOPSELL MART and protected by intellectual property laws. You may not use or reproduce any content without prior written permission.

g. Limitation of Liability

TOPSELL MART shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

h. Governing Law

These terms are governed by the laws of your jurisdiction. By using our website, you consent to the jurisdiction and venue of local courts for any disputes.


2. Refund Policy

At TOPSELL MART, your satisfaction is our priority. If you’re not satisfied with your purchase, please review our refund and return policy below:

a. Eligibility for Refunds

To be eligible for a refund:

  • Your item must be unused and in the same condition as received.

  • The item must be in its original packaging.

  • A return request must be initiated within 7 days of delivery.

b. Non-Refundable Items

The following items are not eligible for a refund:

  • Perishable goods

  • Downloadable software or digital products

  • Items marked as “Final Sale” or “Non-returnable”

c. Return Process

To start a return, email us at info@topsellmart.com with your order number, reason for return, and any relevant photos. We will guide you through the return process.

Note: Customers are responsible for return shipping costs unless the item is defective or the wrong product was sent.

d. Refunds (If Applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • If your refund is delayed, please check with your bank or card issuer.

e. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at info@topsellmart.com.


3. Contact Us

If you have any questions about our Terms & Conditions or Refund Policy, please contact us at:

📧 Email: info@topsellmart.com
🌐 Website: https://topsellmart.com